Hiearcool Docking Station, USB C Laptop Docking Station Dual Monitor, 11 in 1 USB C to Dual HDMI Multiport Adapter Multi Monitor Docking Station for Dell HP Lenovo Laptops

Triple Display USB C DOCKING STATION

Supports a Dual HDMI display up to 3840 x 2160@30Hz, or triple 1920 x 1080 

displays @60Hz with VGA. (For Apple computer user (MAC OSmac os), displays 

are mirror mode only.)

DP Alt mode required: Display Port Alt Mode (DP Alt Mode) allows a USB-C 

equipped computer to connect directly to a display or monitor.

Ensure your Laptop has a type C Power delivery port (USB 3.1 Type-C (Gen2)) or 

Thunderbolt 3 port (supports PD charging) before purchase.

Reliable Connection & Speedy Data Transfer

2 x USB 3.0 ports for accessories (an external hard drive or USB peripherals etc.,)

2 x USB 2.0 ports (great for wireless devices: keyboard and printers etc.,)

A laptop's wall adapter to the USB-C Power Delivery port is needed before 

connecting to any external hard drive or multiple devices' purpose.

The Type C PD Charging port for power passing-thru only. SD and the TF card 

cannot use at the same time.

High-Speed Gigabit Ethernet

An RJ-45 Gigabit Ethernet network port (supports 10/100/1000 Ethernet)

Set up for Macbook:

System Preferences →Network → Click Add(+) to set up a service → selecting 

USB 10 / 100 / 1000 LAN to create an application → Click the application to 

connect.

Safety System Control

Equipped with VL817 Chip preventing overload, over-voltage, over-current, 

short circuit, overcharge, voltage regulation, and temperature control 

under 45℃.

Power will be a community between all dock-connected USB C devices. 

For a fast charge result, please choose over 72W Adapter to charge it.

 

Hiearcool Laptop Docking station is compatible with specific Thunderbolt 3, Type C Gen2 or USB-C Windows systems.

The USB C ports on the Laptop are looking the same, but it has several critical differences between Thunderbolt 3, USB-C 3.1 Gen 2, and USB-C 3.1 Gen 1.

The difference between the three technologies is bandwidth.

Support Dual or Triple Display:

√ Thunderbolt 3: 40Gb/s

√ USB-C 3.1 Gen 2: 10Gb/s

√ USB-C 3.1 Gen 1： (Support Power Delivery)

DOES NOT SUPPORT USB C DISPLAY OUTPUT:

× USB-C 3.1 Gen 1: 5Gb/s (data transfer only)

Please ensure the Laptop has thunderbolt 3 / USB-C 3.1 Gen 2 /USB-C 3.1 Gen 1 (Support Power Delivery) to support multiple-display before purchase.

Hiearcool USB C Docking Station Compatibility List(Partial):

Such as the Microsoft Surface Book 2, Surface Go, Dell XPS 9350 / 9360 / 9370 / 9380 /9550 / 9560, Lenovo Yoga 720 13" & Carbon X1 5th/6th Gen, most 13" HP Spectre x360 models, MSI GS65 /GS75 etc.,(Type C Wall adapter required for the Power Delivery)

Incompatible with Acer all series, iPad Pro 2018, Apple USB SuperDrive, Surface Book 3, and Nintendo Switch.

REMINDER：

1. For Apple computer users (MAC OS), displays are Mirror mode only.

2. Please plug in the Laptop's power adapter to the USB-C Power Delivery port before connecting an external hard drive or multiple display purpose.

3. The Type C PD Charging port for power passing-thru only.

4. SD and the TF card cannot use at the same time.

5. Each monitor will be limited to a maximum resolution of 1920 x 1080@60Hz when connecting a dual or triple monitor.

6. Power will be a community between all dock-connected USB C devices. For a fast charge result, please choose Adapter that is over 72W to charge.

7.EDID(Extended Display Identification Data) may blackout for a few seconds(1 minute at max, depends on Laptop and monitor) when data transfer; Please be patient wait for the data completed.

Compatible List

Downloads

1.Hiearcool UCN3270 User Manual

Hiearcool UCN3270 User Manual.pdf

FAQ

Q1：Why is there no video output?

Q2：Will it work if the laptop doesn’t have the Type C port? Will it work if using the USB A to C adapter?

Q3：Why can't the product charge my laptop?

Q4：How many watts does the charging port support?

Q5：Why can't I use the mouse/keyboard/hard drive via the product?

Q6：Why can't I connect the Ethernet via the product?

Q7：Why can't I extend the display of my laptop?

Q8：Why can't I get higher resolution once I connect three monitors?

Q9：Why does one of monitor resolution become lower than 1920 x 1080@60Hz when I extend 3 monitors from my windows laptop?

Q10：Why can't my external monitors reach 4k resolution?

Q11：Why is there no audio output from HDMI port?

Q12：When I plug in or plug out on this docking station, HDMI or VGA monitors go black for a few seconds and then recover? Is this normal?

Q13：Why does the product get hot?

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